License Agreement

Last revised: 7 March 2022

Introduction

This End User License Agreement (“Agreement”) is a binding legal contract between you (either an individual or a single entity, henceforth “Licensee” or “User”) and [Company Name] (“Company,” “we,” or “us”) regarding the use of [Platform/Software Name] (the “Platform”).

By accessing or using the Platform, you agree to be bound by the terms of this Agreement. If you do not agree, do not use the Services.

1. Grant of License

Subject to your compliance with the terms of this Agreement and payment of applicable fees, the Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business or personal purposes. This is a license to access a service; no ownership of the software is transferred.

2. Restrictions on Use

You agree that you will not, and will not permit any third party to:

  • Reverse engineer, decompile, or disassemble the Platform or attempt to derive the source code.
  • Modify, adapt, or create derivative works based on the Platform.
  • Circumvent or disable any security or technological features.
  • Use the Platform for any illegal activity or to transmit infringing, libelous, or otherwise unlawful material.
  • Resell, rent, or lease access to the Platform to any third party without express written consent.

3. Intellectual Property Rights

The Platform, including all software, algorithms, user interfaces, designs, and documentation, is the exclusive property of the Company and its licensors. All rights not expressly granted to you are reserved by the Company. Any feedback or suggestions you provide may be used by the Company without obligation or compensation to you.

4. User Data and Privacy

  • Ownership: You retain all rights to any data, information, or material you upload to the Platform (“User Data”).
  • License to Company: You grant the Company a worldwide, royalty-free license to host, use, and process User Data solely for the purpose of providing, maintaining, and improving the Services.
  • Privacy: Your use of the Platform is also governed by our Privacy Policy, which describes how we collect and use your information.

5. Subscription Fees and Payment

Access to the Platform is provided on a subscription basis. You agree to pay all fees associated with your selected plan. Failure to pay fees when due may result in the suspension or termination of your access. Fees are non-refundable except as expressly provided in this Agreement or required by law.

6. Term and Termination

  • Term: This Agreement remains in effect until your subscription expires or is terminated.
  • Termination by You: You may terminate this Agreement by canceling your subscription and ceasing all use of the Platform.
  • Termination by Company: We may terminate or suspend your access immediately if you breach any term of this Agreement or if we are required to do so by law.
  • Effect of Termination: Upon termination, your right to access the Platform ends. You are responsible for exporting your User Data prior to termination.

7. Disclaimer of Warranties

The platform is provided "as is" and "as available," without warranty of any kind. To the maximum extent permitted by law, the company disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be error-free or uninterrupted.

8. Limitation of Liability

In no event shall the company be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or use. The company’s total liability for any claim arising out of this agreement shall not exceed the total amount paid by you to the company in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold the Company harmless from any claims, losses, or liabilities arising out of your use of the Platform, your violation of this Agreement, or your infringement of any third-party rights.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles. Any legal action arising under this Agreement shall be brought exclusively in the courts located in Kuala Lumpur.

11. General Provisions

  • Entire Agreement: This document constitutes the entire agreement between the parties.
  • Severability: If any provision is found to be unenforceable, the remaining provisions remain in full force.
  • Amendments: We may update this Agreement from time to time. Continued use of the Platform after changes constitutes acceptance of the new terms.

Contact Us

For questions, please contact us at [email protected]

Founded in Silicon Valley in 2000 and now a leading AI-first digital agency with 26 years of experience, XTOPIA (by XIMNET) empowers brands with cutting-edge enterprise solutions.

As a Microsoft-certified partner and Malaysia Digital (MD) status company, we specialize in Conversational AI Assistants, Business Process Automation, and Digital Transformation. From government bodies to global corporations, we help businesses achieve more by turning insights into action and conversations into conversions.
© 2026 XTOPIA.IO . All Rights Reserved. XTOPIA.IO is developed by XIMNET
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